Terms of Service

Overview

This website is operated by Shree Gems & Jewel. Throughout the site, the terms “we”, “us”, and “our” refer to Shree Gems & Jewel.

By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service, including all policies referenced on this website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Section 1 – Online Store Terms

By using this website, you confirm that you are at least the age of majority in your place of residence or have permission to use this website.

You may not use our products or services for any unlawful purpose or violate applicable laws while using this website.

Transmission of viruses, malicious code, or harmful software is strictly prohibited.

Violation of these Terms may result in termination of access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time.

Content transmitted through the website may pass across networks and systems; however, payment information is encrypted during transfer.

You may not reproduce, duplicate, copy, resell, or exploit any part of this website without written permission from Shree Gems & Jewel.

Section 3 – Product Information

We strive to display product images, colors, descriptions, and specifications as accurately as possible.

Because of monitor settings, lighting, photography, handcrafted production, and stone variations, slight differences in color, finish, measurements, or appearance may occur.

Products may have limited availability and are subject to our Refund & Returns Policy.

Section 4 – Custom & Personalized Orders

Custom jewelry, engraved products, personalized items, and made-to-order pieces are specially produced for customers.

These products may be subject to separate return and exchange conditions as described in our Refund & Returns Policy.

Section 5 – Pricing & Orders

Prices may change without prior notice.

We reserve the right to modify, cancel, limit, or refuse orders in cases including pricing errors, product inaccuracies, suspected fraud, reseller activity, or inventory issues.

Customers agree to provide accurate billing, shipping, and contact information.

Section 6 – Payments

Payments are processed securely through approved third-party payment providers.

Shree Gems & Jewel does not store complete payment card information.

Section 7 – Shipping

Shipping timelines may vary depending on customization requirements, production schedules, destination country, customs clearance, and courier services.

Customers are responsible for any customs duties, taxes, import fees, or local charges applicable in their country.

Section 8 – Third-Party Services & Links

Our website may contain links or integrations with third-party services.

We are not responsible for external websites, services, content, or policies operated by third parties.

Section 9 – User Content & Reviews

Customers remain responsible for any comments, reviews, feedback, images, or content submitted.

Content that is unlawful, abusive, misleading, infringing, or harmful may be removed without notice.

Section 10 – Privacy

Personal information submitted through the website is governed by our Privacy Policy.

Section 11 – Errors & Inaccuracies

Occasionally information may contain typographical errors, pricing inaccuracies, product description errors, or availability issues.

We reserve the right to correct errors and cancel affected orders when necessary.

Section 12 – Prohibited Uses

Users may not use this website:

• For unlawful activities
• To infringe intellectual property rights
• To upload malware or harmful code
• To collect personal information of others
• To interfere with website security or operation
• For fraudulent or abusive activities

Section 13 – Limitation of Liability

Shree Gems & Jewel shall not be liable for indirect, incidental, consequential, or special damages resulting from the use of this website, products, or services.

All products and services are provided on an “as available” basis unless otherwise stated.

Section 14 – Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Section 15 – Changes to Terms

We reserve the right to modify these Terms of Service at any time.

Updates become effective immediately upon publication on this website.

Section 16 – Contact Information

For questions regarding these Terms of Service:

Email: shreegemsjewel@gmail.com
WhatsApp: +91 73831 17431